SNEIK x Whale

Whale SpaceSight enables SNEIK Auto Maintenance to achieve digital management and in-depth marketing governance, effectively enhancing standardized service capabilities across its stores.

  • 900+
    SNEIK service outlets covered by the digital system jointly built with Whale
  • 5mins
    Time taken to find a car in offline stores after implementing Whale's solution
  • 120%

     Increase in Store Operational Efficiency

Customer Background

Founded in 2009, SNEIK Auto Maintenance is an integrated automotive parts supply chain provider in China, offering comprehensive services spanning product integration, R&D, manufacturing, and distribution. With a focus on high-quality auto components and deep expertise in vehicle maintenance, SNEIK is dedicated to delivering reliable parts, efficient delivery standards, precise technical support, and an exceptional user experience to service centers and car owners nationwide.

Customer needs
  • Cost reduction and efficiency increase
    Achieve the goal through digital management.
  • Shop inspection optimization
    Improve the efficiency of shop inspections, ensure follow-up rectification and regional assessment.
  • Operation status mastery
    Enable the headquarters to understand the store operation status, trace the source of business situation and follow up.
  • Inspection effectiveness improvement
    Break away from traditional quality inspection and use smart equipment to enhance inspection effects.
Solutions and Value
  • Shop inspection process optimization

    Sort out and optimize the complete shop inspection process, launch a remote shop inspection system, and improve the efficiency and effectiveness of terminal inspections.

  • Multi-dimensional data support

    Provide multi-dimensional data support and multi-department collaborative review to find out the root cause of performance loss.

  • Terminal store management

    Combine with the remote quality inspection of the headquarters to conduct behavior tracking of terminal stores, improve vertical execution and cultivate terminal habits.

  • Intelligent AI point inspection

    Adopt intelligent AI point inspection, the system automatically captures the demonstration scene, providing the headquarters with more efficient store management control.

SNEIK x Whale Stories | Reducing Store Costs & Boosting Efficiency, 30-Minute Task Cut to 5 Minutes

In China's trillion-yuan automotive aftermarket, SNEIK Auto Maintenance is committed to breaking free from an industry long plagued by disorder, lack of standards, and poor consumer experience—focusing squarely on continuously improving service standardization.


As the business rapidly expands with new stores opening nationwide, traditional and inefficient store operations have become inadequate for SNEIK’s high-growth phase. In contrast, the concept of smart stores aligns naturally with SNEIK’s internet-native DNA.


Based on this foundation, Whale partnered with SNEIK to deploy a remote store inspection system and a comprehensive smart store solution. Through centralized remote quality checks, in-store behavior tracking, and systematic performance review, SNEIK has achieved deeper digital management and marketing governance—significantly enhancing standardized service capabilities across its network.


While legacy video surveillance and remote inspection systems remained stuck in the traditional monitoring era—falling short of modern brand development needs — Whale SpaceSight and Whale Analytics worked in tandem to boost store operational efficiency and sales conversion.


Notably, Whale introduced multiple innovative interaction methods to ensure full impact and provided end-to-end project lifecycle support from implementation to after-sales. The jointly built digital ecosystem now covers 900+ service outlets.


Since implementing Whale's solution, SNEIK has achieved visible cost reduction and efficiency gains. For example, a vehicle search task that previously took 30 minutes now takes just 5 minutes. SNEIK looks forward to laying the foundation for full smart store coverage and upgrades—positioning the brand strongly for the future.

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