Jewelry - Whale

AI-powered Solutions for Jewelry Industry

Integrated solutions to power digital transformation and accelerate business growth

Case Studies Try a Demo

AI-Powered Security

Monitors high-risk scenarios like inventory mishandling and unauthorized access, to prevent loss and secures valuable assets.
Service Excellence

Standardize service quality by analyzing customer interactions and coaching staff with data, to ensure consistent customer experiences and improves sales effectiveness.
Customer Insights

Track detailed customer behavior to understand their journey, and drive higher sales and loyalty.

Combines AI-powered security, service excellence, and customer insights to drive digital transformation and sustainable growth.

Advanced Risk Prevention

We provide specialized security for high-value jewelry retail through AI-powered video analytics. Our system monitors critical risks including improper product handling, unauthorized area access, and suspicious transaction patterns - delivering 24/7 protection against inventory shrinkage and financial loss.
Service Excellence Management

We transform jewelry customer service into measurable excellence through voice intelligence. Our platform evaluates service protocol adherence, identifies successful sales techniques for different customer scenarios, and captures real-time client feedback to continuously enhance service quality and sales effectiveness.
Customer Intelligence

We deliver deep insights into high-value customer behavior beyond basic foot traffic. Our analytics track engagement patterns across product categories, identify serious buyers through consultation duration, and build accurate customer profiles to enable personalized marketing and strategic merchandising.
Brand Consistency Assurance

We maintain brand integrity across all channels through automated compliance checks. Our system continuously verifies in-store visual merchandising and staff appearance against brand standards, while simultaneously auditing digital marketing content from partners to ensure consistent brand representation.

Smart Solutions for Jewelry Industry Pain Points

Integrate with existing systems (CRM, ERP, PIM) to streamline workflows.

High-Value Inventory Security Risks：Using AI video analytics that monitor abnormal product handling and closing procedures to establish a digital risk control system.

Inconsistent Store Service Quality: Using voice-enabled badges to standardize service workflows and communication, ensuring consistently elevated service quality.

Identifying High-Value Customers: Analyzing customer pathways and deep consultation patterns to accurately identify high-potential clients and optimize engagement strategies.

Inefficient Store Operation Management: AI-powered automated inspections that replace manual audits, enabling real-time issue detection and closed-loop resolution.

Inconsistent Brand Image: AI-driven automated monitoring of store displays and marketing content to maintain brand consistency across all touchpoints.

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