Yonghe King x Whale

Whale SpaceSight powers Yonghe King's digital transformation by seamlessly integrating AI-powered camera intelligence for real-time monitoring and smart inspections in both dining and kitchen areas, effectively mitigating risks and upholding food safety standards.

Customer Background

Yonghe King is a well-known Chinese fast food brand from Taiwan. Committed to the development of Taiwan-style Chinese delicacies, it has brought consumers a variety of popular Taiwan-style delicacies. Love to cook food, do service with heart, there is lov

Customer needs
  • AI Inspection

    Leverages digital solutions to monitor hygiene and food safety standards in both front-of-house and back-of-house operations.

  • Enhanced Inspection Efficiency

    Increases the scope and frequency of inspections while reducing reliance on manual labor, significantly boosting operational efficiency.

Solutions and Value
  • AI-Powered Smart Inspection

    Utilizes the core monitoring and intelligent inspection capabilities of Whale SpaceSight to conduct real-time surveillance of dining and kitchen areas, ensuring consistently clean and sanitary environments.

  • Anomaly Behavior Detection

    Employs advanced AI algorithms within Whale SpaceSight to comprehensively identify unusual activities, safeguarding the final and most critical line of defense for food safety.

​Yonghe King x Whale | Achieving the Highest Standards in Food Safety Through AI Inspection

Founded in 1995 with its first store in Shanghai, Yonghe King has now expanded to over 320 locations across China through a mix of company-owned and franchised operations. In 2007, Jollibee—the Philippines' largest restaurant group—completed a full acquisition of Yonghe King and has since focused on strengthening its presence in the Chinese market. Today, China represents Jollibee’s second-largest market, with Yonghe King standing as one of its key supported brands.  


Originating from Taiwan, China, Yonghe King is not only “passionate about creating delicious food” but also “committed to delivering thoughtful service,” with an especially strong emphasis on food safety. In addition to maintaining a rigorous internal food safety protocol—systematically applied from product development to restaurant operations—the brand continuously explores digital innovations in the food and beverage industry. By adopting advanced technologies, Yonghe King aims to raise safety benchmarks and enhance customer trust and satisfaction.  


In partnership with Whale, Yonghe King is leveraging cutting-edge monitoring and AI-driven inspection technology to accelerate the digital transformation of quality control in the dining sector—allowing every customer to experience the tangible benefits of technology.  


For most food and beverage businesses, the kitchen and food preparation areas represent the first line of defense in food safety. Traditional manual inspections, however, often fail to capture all anomalies and may be susceptible to human error or misconduct. With Whale SpaceSight's AI detection capabilities—such as Rodent Detection, Foreign Objects on Floor, and Improper Handwashing—Yonghe King now enables 24/7 automated monitoring and instant alerts for abnormal situations, thoroughly eliminating potential hygiene risks.  


In front-of-house scenarios, inspection points such as Table Cleanliness, Floor Stains, and Staff Presence significantly impact the overall customer dining experience. A positive experience often turns occasional visitors into regular customers. While manual inspections are typically limited to once or twice per month, SpaceSight's AI cameras can be configured to inspect at customized intervals—for example, every three minutes. If issues like an uncleared table or debris on the floor are detected consecutively, the system triggers real-time alerts sent directly to the manager’s dashboard. All inspection results are logged in the AI Inspection Data Board, forming part of the store operation performance evaluation.  


By integrating multiple AI-powered functions, Whale has helped Yonghe King truly achieve transparent kitchen standards—eliminating risks at the root and giving every customer one less thing to worry about when enjoying their meals.

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